Tablet Recommendations for Techs and Estimators (plus setup instructions)

Tablet Recommendations for Techs and Estimators (plus setup instructions)


Our recommendation is under $300, including the tablet, case, and glass protector. Please ensure you set it up using the instructions below.


It is important to note, that Miracle Method IT offers limited support on the functionality of the Tablets themselves, related to Compass and Miracle Method applications and services only. 

Tablet

Tablet - approximately $250

  1. Samsung Galaxy Tab A8 with LTE cell/sim capability
  2. Important Note: Samsung makes 2 versions of the A8. One is “Wifi only” and cannot be used on a mobile network. The “LTE cell/sim capable” one can be connected to your cell carrier so that your tech/estimator has data available to run Compass. Without this functionality, your staff will not be able to use  Compass on the road. 
  3. Note: Samsung offers other similarly named versions such as the ‘lite’ A8 etc. We do not recommend the ‘lite’ version.
  4. As of this article, Amazon has the tablet for $234 (link to tablet)  *Prices subject to change.
    If you prefer Apple devices: 
  1. The iPad with Cellular Service is currently available for $459 *Prices subject to change.

Case

Case - $33
  1. We recommend you purchase a case. The one we use is the Herize Case, which is $21
  2. You should also purchase a Glass protector. This one is $12.
  3.       If you would prefer a case with a keyboard, this one is available but note this case is less durable, and using it the tablet is more likely to become damaged in the event of an accident.

Data Connection

  1. Check with your cell carrier prior to ordering if you plan on using cell service with your device!
  2. Your existing cell carrier should be able to add each tablet to your plan. Usually tablets are $10 per month. Some carriers charge a $30 one-time activation fee, however you can usually ask them to waive this if you are activating several.
  3. If your carrier is expensive for data, there are ‘standalone’ options which don’t use your regular plan.. IT can point you in the right direction, just reach out.


Samsung Installation Instructions

Important notes:

  1.  When you receive the device and switch it on for the first time. DO NOT CLICK START.  Instead follow this instructional video. 
  2. If you already began setting up the device without following the video, perform a factory reset of the device, which will wipe all current data and allow for correct setup.


  3. When prompted, scan this QR code with the device:






















iPad Installation Instructions

Important notes:

  1. When the iPad is done doing it's normal setup, click on the below link from a web browser on the iPad in order to set up the application. 
    Link for iPad Setup

Using the tablets

Using the tablets for your techs and estimators is covered in the following article:

Tech/Estimator Home Screen


Resetting a tablet

If you experience issues with setup, or did not set up the tablet using the QR code method, you can reset your tablet using these instructions:



    • Related Articles

    • Schedule & Calendar Management

      Keeping your calendar in Compass up to date is a daily task necessary to ensure the smooth running of your franchise operation. Your calendar in Compass should always reflect the actual technician & estimator schedule.   Maintaining an up to date ...

    • Printing quick tips (Excel printing from Compass Reports Exports)

      Please utilize the attached guidance on print setup for the best usability of printing from Excel

    • Compass Dashboard Definitions

      When you log in to Compass, if you are an owner / front office, you see a dashboard providing key metrics. These metrics are designed to help you understand your business better, and have a quick-glance understanding of certain information.  ...

    • Logging in to Compass

      To access Compass, open a web browser and enter the URL:  miraclemethodoffice.com. Enter the Email Address and Password that was provided to you by IT during your user setup. If you do not have this information, contact IT support for assistance. You ...

    • Tech/Estimator Dashboard

      The estimator/tech dashboard allows technicians and estimators to see their next upcoming appointment. From here they can quickly: - Inform the customer they are on the way/running late - this texts the customer - View the appointment - Write the ...